Frequently Asked Questions
1. What is the Price of a Service Call?
2. When will you be at my Home for a Service Call?
3. How do I set up a Service Appointment?
4. How can I tell if my Appliance is worth Repairing?
5. What Hours are we Open?
6. Do you carry Parts in your Service Trucks?
7. Is our Work Warranted/Guaranteed?
Question 1. What is the price of a Service
Answer: to Question 1: In Memphis and Surrounding
Areas, our diagnostic fee - $55 (If repairs made you "do not" pay a service call
- just repair cost).
Outside Memphis but within 45 miles = $60
Outside the 45 mile perimeter = $65
NOTE: Outside the 45 miles perimeter may vary depending the
Question 2. When will you be at my Home for a Service
Answer to Question 2: Service appointments are set on
the hour with a +/- 30 minute window, make a service appointment by calling 901/262-9141 or email us at firstname.lastname@example.org .
Question 3. How do I set up a Service
Answer to Question 3: You may call us at 901/262-9141 or email us at email@example.com
Question 4. How can I tell if my Appliance is worth
Answer to Question 4: A quality appliance will
typically last 15 years and the average service call is approximately $55.
Based on this information, if it cost 50% or more to
repair your appliance than what a "NEW" one would cost - it is likely not worth repairing depending on the
brand name and value.
Please call us at 901/262-9141 or email us as we would still like help determining if your appliance is worth
Question 5. What Hours are we Open?
Answer to Question 5: Monday thru Friday: 7:30 AM to
7:30 PM and Saturday 8:00 AM to 6:30 PM. We are available after 1:00 pm on Sunday's.
Question 6. Do you carry Parts in your Service
Answer to Question 6: We carry most commonly used
parts on our trucks.
However, if we are required to return to the store for
parts, you will not be charged extra. We also carry many specialty parts at our convenient
Question 7. Is our Work
Answer to Question 7: All our service work is
warranted for up to 1 year against defective parts and workmanship. Many of our used appliances come with a
90 Day to 6 Month Warranty.
10% Senior Citizen Discount & Military
• 1-5 Year Warranty On Most Parts
• 90-Day Labor Warranty On All
• No Service Charge With Any Repair
"Have a Blessed Day"